Local building department guide · Updated 2026-07-30

Hilo Building Department | Permits, Inspections & Contact

Use this guide to find the official Hawaiʻi County Department of Public Works Building Division — Hilo, start a permit application, search permit records, schedule an inspection, and locate the correct zoning or plan review contact.

Start here

Quick actions

The Hawaiʻi County Department of Public Works Building Division administers building, electrical, plumbing, and sign permits for Hawaiʻi Island. The Hilo office is the East Hawaiʻi service location; the County of Hawaiʻi, rather than an incorporated city, is the building authority for properties in Hilo and the surrounding county jurisdiction.

Hilo building permit process

Begin with the County’s Papaʻaukahi online permit system and the Building Division requirements. Applications may involve building plans, construction valuation, owner and contractor information, energy-code documentation, and separate electrical, plumbing, sign, grading, floodplain, or agency approvals. The County’s public-works guidance identifies the Hilo office for building applications and recommends starting the permit process online.

The Building Division reviews and issues permits and coordinates approvals from other agencies. Confirm whether the proposed work is new construction, an alteration, demolition, temporary structure, agricultural project, or trade permit because the required forms and plan review can differ.

Inspections, zoning, and occupancy

Building, electrical, and plumbing inspections are part of the permit process. Contact the assigned inspector or Building Division before scheduling and keep the permit information and approved plans available at the site. Final inspections and required code compliance documentation must be complete before the permit can be closed or an applicable certificate of occupancy can be issued.

Hawaiʻi County Planning administers zoning and land-use approvals under County Code Chapter 25. Confirm the parcel’s zoning, setbacks, State Land Use classification, subdivision status, and any special management area or land-use permit requirement before relying on a building permit application alone.

Hilo office contact

The Hilo Building Division office is at 101 Pauahi Street, Suite 7, Hilo, Hawaii 96720, and the published phone number is (808) 961-8331. Use Papaʻaukahi for online applications and the official Building Division and Planning Department pages for current permit, inspection, zoning, and occupancy instructions.

Permit process

How to Apply for a Hilo Building Permit

01

Confirm the project scope

Identify the work, property address, project valuation, and whether plans are required.

02

Prepare your documents

Gather plans, owner and contractor details, site information, and any zoning approvals.

03

Submit and monitor

Submit through the department’s stated process, pay fees, and watch for review comments.

Field work & closeout

Building Inspections & Code Compliance in Hilo

Most permitted work must remain accessible for inspection at defined stages. Before scheduling, check your permit record for the required inspection sequence and make sure the site is safe and ready. Final inspections can be especially important for code compliance and a certificate of occupancy.

Helpful preparation

Keep the permit card or approval number available, confirm the property address, and ask the official office about lead times or reinspection fees.

Planning & review

Zoning and Plan Review Requirements

A building permit is not always the only approval your project needs. Zoning guidelines may affect use, setbacks, height, parking, signage, or lot coverage. Residential and commercial building permits can also follow different plan review tracks, so confirm the correct path before investing in a full plan set.

For a project in Hilo, start with the official department below and ask which zoning, planning, conservation, or fire review approvals apply to your address.

Keep this handy

Official Contact Information

DepartmentHawaiʻi County Department of Public Works Building Division — Hilo
Phone(808) 961-8331
Address101 Pauahi Street, Suite 7, Hilo, HI 96720
Official websitehttps://www.dpw.hawaiicounty.gov/divisions/building
Last verified2026-07-30